Technical Support Knowledge Base

To the left are links to create new support request, download the OptiTools software, troubleshoot installation problems, the program user guides, and the program introductory videos.

The main body of the knowledge base consists of frequent questions and answers, advisories, and tips and tricks. Each knowledge base entry is tagged with one or more of the Categories shown to the left. Selecting these links will list entries that deal with that category.

The RSS feeds at lower right provide instant notice of new entries concerning OptiLink, OptiSpider, or both.

The entire knowledge base is searchable via the form to the right. Using multiple keywords will result
in entries that match all of the keywords used (the logical and).

Finally, you'll find links to our products and to our third party product recommendations to the right.